Contact

Somaloka is run by a small team. The fastest — and only — way to reach us is email:

[email protected]

We answer within 1–2 business days, usually faster. Write in English or Bahasa Indonesia.

What to include

For anything about an order — refunds, a report that failed to generate, or corrected birth details — include the email address you purchased with so we can find your order. For refund terms, see our Refund Policy; if you entered the wrong birth data, we regenerate the affected report free of charge, once per order.

Before you buy

Questions about what a report contains, how the calculations work, or which reading fits — ask first. You can also read exactly how every number is computed on our Methodology page.